Privacy Policy

Effective Date: February 25, 2026  ·  Buffalo Bayou House Buyer, LLC (d/b/a Bayou Buyer)  ·  Lake Charles, Louisiana

Buffalo Bayou House Buyer, LLC, doing business as Bayou Buyer ("Bayou Buyer," "we," "us," or "our") operates this website to connect motivated home sellers in Southwest Louisiana with a direct cash buyer. This Privacy Policy explains what personal information we collect, how we use it, and your rights under applicable law — including the Louisiana Database Security Breach Notification Law (La. R.S. 51:3071 et seq.).

1. Information We Collect

When you submit a form on our website, we collect:

• Property address — to evaluate your home
• Phone number — to contact you about your property
• Email address — for follow-up communication
• SMS consent status — whether you have opted in to receive text messages from us

We do not collect payment information, Social Security numbers, or any government-issued ID numbers through this website.

We also automatically receive standard technical data when you visit our site, including your IP address, browser type, and referring URL. This data is not linked to your identity.

2. How We Use Your Information

We use the information you provide solely to:

• Contact you by phone, email, or text message regarding your property inquiry
• Evaluate and make a cash offer on your property
• Follow up if we have not yet connected
• Comply with legal obligations

We do not use your information for automated profiling, targeted advertising, or any purpose unrelated to your real estate inquiry.

3. Text Message (SMS) Communications

If you check the SMS consent box on our form, you agree to receive text messages from Bayou Buyer regarding your property inquiry. Message and data rates may apply. Message frequency varies based on your inquiry.

You may opt out at any time by replying STOP to any text message from us. After opting out, you will receive one confirmation message and no further texts. For help, reply HELP or contact us directly at the information below.

We do not sell or share your phone number with third-party marketers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding providers of the text messaging services acting solely on our behalf. All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

4. Sharing of Information

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

• Service providers — vendors who assist us in operating our business (e.g., CRM platforms, phone/SMS providers) who are contractually bound to protect your data
• Legal requirements — if required by law, court order, or governmental authority
• Business transfer — if Bayou Buyer is involved in a merger or acquisition, your information may be transferred as part of that transaction

For clarity: the limited circumstances above never include SMS opt-in data or phone numbers collected for text messaging, which are excluded from all sharing as stated in Section 3.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or loss. In the event of a data breach affecting Louisiana residents, we will comply with the notification requirements of La. R.S. 51:3071 et seq., including timely notification to affected individuals and the Louisiana Attorney General as required.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request that we delete your information and we are not legally required to retain it, we will honor that request promptly.

7. Third-Party Services

This website uses Google Fonts, which loads font files from Google's servers. Google may collect limited technical data in connection with this service. We do not use Google Analytics, Facebook Pixel, or any other behavioral tracking technology on this website.

Our site is hosted on Cloudflare Pages. Cloudflare's infrastructure may log standard web traffic data. Please review Cloudflare's Privacy Policy for details.

8. Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us using the information below. We will respond within a reasonable timeframe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of our website after any update constitutes acceptance of the revised policy.

11. Contact Us